Privacy Policy

At CodeCounsel, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR).

1. Data Controller

CodeCounsel
Address: 161 Bay Street, Suite 2700, Toronto, ON M5J 2S1, Canada
Business ID: 949372805
Email: contact@codecounselup.com
Phone: +1 437-819-3452

2. What Data We Collect

We may collect the following personal and technical data when you:

Fill out a contact or inquiry form
Request a legal service or quote
Sign up for a newsletter or updates
Engage with our website (including cookies and analytics tools)

Types of data may include:

Full name, company, job title
Email address and phone number
Business information (e.g., jurisdiction, stage, legal needs)
IP address, browser type, device ID, pages visited

3. Purpose of Data Processing

To provide legal consultation, documentation, and services
To communicate and respond to inquiries
To improve user experience and website functionality
To comply with legal obligations and prevent fraud
To manage billing, invoicing, and internal records

4. Legal Bases for Processing

We process your data under the following legal grounds:

Your consent (e.g., for cookies or newsletter opt-in)
Contractual necessity (e.g., client engagement)
Legal obligation (e.g., accounting, compliance)
Legitimate interests (e.g., business improvement, fraud prevention)

5. GDPR Rights for EU/EEA Residents

If you are located in the European Union or European Economic Area, you are entitled to additional rights under the GDPR:

Right to access, rectify, or delete your personal data
Right to restrict or object to processing under certain circumstances
Right to data portability in a commonly used, machine-readable format
Right to withdraw consent at any time (where applicable)
Right to lodge a complaint with your national data protection authority

6. Data Sharing and Transfers

We only share your data with third parties when necessary and under secure terms, including:

Cloud hosting and CRM systems located in Canada or GDPR-compliant jurisdictions
Payment processors (for invoicing and transactions)
Legal, tax, or compliance professionals, where disclosure is legally required
With your explicit consent — for referrals, collaboration, or events

We do not sell, lease, or trade your personal information.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated above, or to comply with applicable regulations (e.g., tax, contractual, or audit). In most cases, legal records are retained for up to 7 years.

8. Your Privacy Rights

You have the right to:

Request access to the data we hold about you
Correct or update inaccurate information
Request deletion of your data, where legally permissible
Withdraw any previously given consent
Restrict or object to specific processing activities
File a complaint with the Privacy Commissioner of Canada or relevant EU authority

To exercise your rights, please contact us at contact@codecounselup.com.

9. Cookies and Tracking

Our website uses cookies to improve performance and personalization. You may control cookie settings via your browser or our consent banner.

Essential cookies: Required for secure site functionality
Analytics cookies: Used for anonymous performance and usability insights
Marketing cookies: Only activated with your consent

10. Data Security

We follow industry-standard security protocols, including SSL encryption, access control, and secure data backups. Data is stored on secure servers located in Canada or the EU, under GDPR-aligned policies.

11. Changes to This Policy

This Privacy Policy may be updated to reflect legal or operational changes. The latest version will always be available at codecounselup.com/privacy. Your continued use of our site implies agreement to the most current policy version.